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“Emergency. Which pronoun?” – 999 Operators Told to Ask Callers for Preferred Pronouns to Avoid Misgendering

by Richard Eldred
13 August 2023 3:00 PM

Emergency operators have been warned to ask callers how they want to be referred to rather than ‘misgendering’ them based on their voices. The Mail has more.

NHS 999 operators have been told to ask callers their preferred pronouns to avoid misgendering them based on the sound of their voices.

Call-centre staff should also not use ‘Sir’ or ‘Madam’, with one ambulance trust stating preferred pronouns should be sought even in emergencies so the experience is less stressful for trans patients.

Others say birth sex is often irrelevant to care, so operators can use patients’ self-identified gender.

The policies can be revealed today in the second part of an investigation into the spread of contested gender ideology in the NHS. 

As the Daily Mail reported last week, hospital trusts are letting patients who only occasionally identify as women into female-only wards. Maternity staff also refer to ‘birthing people’ rather than women and mothers.

Lottie Moore, from the Policy Exchange think-tank, said: “To expect anyone to be thinking of preferred pronouns in a 999 health emergency is ludicrous.”

The MoS asked England’s nine NHS ambulance trusts if they had specific guidelines for handling calls from transgender people.

North East Ambulance Service provided a staff document on ‘How to best support our gender-diverse patients’. It advises a patient’s sex “has no bearing on someone who has toothache, for example” so the gender they identify as can be used.

It adds: “It’s not our place to ask questions about gender identity at birth unless it is appropriate to the clinical assessment.”

Staff are told to pass the call to a clinician if “gender will complicate the triage”. But it goes on: “No-one can reliably diagnose gender from the tone or pitch of a voice or from a name. Therefore, take a gender-neutral stance at the beginning of a call. 

“Dropping gendered terms such as ‘Sir’ or ‘Madam’… avoids the accidental misgendering. Asking someone’s pronouns is a… non-intrusive way to determine gender.”

South East Coast Ambulance Service says asking for pronouns can make life-or-death calls more effective. Its guidance states: “Inappropriate pronouns do cause stress and may make an already difficult situation worse.”

Worth reading in full.

Tags: 999Emergency ServicesGender IdeologyMisgenderingNHSWoke Gobbledegook

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29 Comments
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Boomer Bloke
Boomer Bloke
1 year ago

This country is lost. The institutions that we were brought up to respect, the police, the courts, the fire service, the NHS, and the government have abandoned the citizens who fund them in favour of the woke ideology of deranged activists.

https://youtu.be/1-QfgQQkGJU

151
0
Epi
Epi
1 year ago
Reply to  Boomer Bloke

Saint Neill Oliver!

Cracking song he refers to:-

https://youtu.be/uqdJsRWN1Y4

9
-1
mariawarmth
mariawarmth
1 year ago

What if a pretend woman says she has got his little man caught in her zip, but he has not come on his period yet and her little man has lost a bit of male chromosome blood but she has stemmed this with his rugby sock ?? Poor ambulance crew.
World gone to hell in an ambulance.

54
0
mariawarmth
mariawarmth
1 year ago
Reply to  mariawarmth

One person story !! One person

15
-1
Jon Smith
Jon Smith
1 year ago

Just how have a minority achieved the unachievable…

82
0
DHJ
DHJ
1 year ago
Reply to  Jon Smith

Financial support

47
0
sskinner
sskinner
1 year ago

“Hallo – emergency services”
“I’m having a heart attack!”
“What pronouns shall we address you by?”

65
0
soundofreason
soundofreason
1 year ago
Reply to  sskinner

“Eh? Whatever. Look, it really hurts… I’ve got a crushing pain in my chest and the pain runs all the way down my arm and up into my jaw. I’m at 62 West Wallaby Street…”

“Calm down Sir, I just need to get it straight how I should refer to you.”

“Sir? Straight? You bastard! I’d rather die. <click>”

54
0
Matt Dalby
Matt Dalby
1 year ago
Reply to  sskinner

My reply would be “I don’t care if you call me a c**t, just get an ambulance here as quickly as possible”.
Their reply would probably be “Our ambulances are currently being repainted in pride colours and the electric ones need more time to charge their batteries. We’ll see you next Tuesday”.

41
0
Epi
Epi
1 year ago
Reply to  Matt Dalby

“see you next Tuesday” – quite.

7
0
Epi
Epi
1 year ago
Reply to  sskinner

Answer came there none.

3
0
huxleypiggles
huxleypiggles
1 year ago

How many trans patients per day are in need of the services of the ambulance people?

See what I did there?😀

60
0
Hester
Hester
1 year ago

Your Majesty, Your Highness, Those are my preferred. I Identify as Royalty and expect to be addressed as such. Tomorrow I might Identify as a Brain Surgeon and pop into the local hospital to perform a couple of Ops, and nobody can say I am not, if they do they are committing a hate crime against me, I will demand reparations for any suffering caused, Its my truth,

75
0
WithASmallC
WithASmallC
1 year ago
Reply to  Hester

I reckon you can trace the self identification concept back quite far. It started when the judges and police etc called themselves masons and master masons. I bet none of them can wield a chisel or make anything!

29
0
Jon Smith
Jon Smith
1 year ago
Reply to  WithASmallC

Goes back way further than that, this (and many things occurring globally) originats from the Talmud.
Talmudic… The 8 genders…

https://www.myjewishlearning.com/article/the-eight-genders-in-the-talmud/

Last edited 1 year ago by Jon Smith
6
0
Jon Smith
Jon Smith
1 year ago
Reply to  Jon Smith

Judaism has recognized nonbinary persons for millennia.

0
-1
godknowsimgood
godknowsimgood
1 year ago
Reply to  Jon Smith

But Judaism never had gender self-identification.

9
0
Jon Smith
Jon Smith
1 year ago
Reply to  godknowsimgood

Manifestation

0
0
EppingBlogger
EppingBlogger
1 year ago

So, I’m laying on the ground following a heart attack or motoring accident; maybe I fell off a ladder and what I need most of all is the correct gender pronoun.

For the tiny numbers who might genuinely prefer to be addressed other than implied by the name they give the rest of us are to increase the risk to our health and maybe our lives caused by additional delay.

Just remember this has all come about under the Tories. Vote them out at the next GE. Their pronoun is “Failure”.

Last edited 1 year ago by EppingBlogger
38
0
Freddy Boy
Freddy Boy
1 year ago

Batshit Crazy is the order of the day for everyone!

17
0
For a fist full of roubles
For a fist full of roubles
1 year ago

Operator “I don’t care if it is an emergency, if you don’t tell me your preferred pronoun I am cutting you off”

15
0
Matt Dalby
Matt Dalby
1 year ago
Reply to  For a fist full of roubles

“I’m a man who identifies as a woman, it would be great if you could cut it off.”

8
0
NeilParkin
NeilParkin
1 year ago

What is wrong with using peoples first names..? You don’t need pronouns if you use names.

20
-1
Corky Ringspot
Corky Ringspot
1 year ago

Is a 999 call situation really the best time to actively distract a panicking person with woke questions? I think that operators are going to hear the phrase “What?!? What do you [insert expletive] well think??!!??

15
0
varmint
varmint
1 year ago

In this mind numbing drive to cover every single base on every single occasion, in every instance, in every conceivable situation, with every possible human interaction, we have twisted society into knots that cannot ever be untied.

Last edited 1 year ago by varmint
11
0
Corky Ringspot
Corky Ringspot
1 year ago

“Inappropriate pronouns do cause stress and may make an already difficult situation worse.”

Oh My Good God. Stressed by “inappropriate” pronouns? Only if you’re a whiney, neurotic, self-obsessed, entitled and desperately confused weed in need of psychiatric help.
That so many institutions, public and private, have submitted to this solipsistic crap is very, very sad. I thank God that I don’t have too much longer to put up with what this world has become, so quickly; I do worry though about how my poor autistic son, with his disarmingly black-and-white way of perceiving the world, is going to avoid having his collar felt by the Thought Police…

27
0
RTSC
RTSC
1 year ago

I’m sick to death of this b0ll0cks. Why on earth should we have to pander to the delusions of a tiny number of mentally ill people and the trans-activists?

24
0
Pembroke
Pembroke
1 year ago

So if your preferred pronoun is sir (or madam) and they’ve been told not to use those words, how does that work?

4
0
David101
David101
1 year ago

Having to exercise caution over how one addresses a caller may cause hesitancy in processing the call. This hesitancy could prove to be fatal where precious seconds matter. The silver lining, however, could be that surely over 90% of people would instantly see the absurdity in asking one’s pronouns in an emergency, and perhaps it will be a wake up call for many, demonstrating the extreme to which wokery has gone,

0
0

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